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Relatable Leader


This podcast is produced to support the success of supervisors and managers. This content is also useful for people who strive to promote to a leadership position, because the time to start behaving like a leader is BEFORE you fill a leadership position. Listen to determine your path from job, to career, to passion - and evolve your leadership skill set by applying the knowledge and tools provided here. 

This is your behind the scenes access to coaching that supports your leadership. Thousands of participants have already benefited from Catherine Goggia's unique delivery of practical information and humorous style. This is not fancy trainer talk: this is down-to-earth outreach based on real-life work place experiences. 

Catherine has facilitated more than 5,000 presentations. She holds two international training certifications: one from Development Dimensions International and the other from Achieve Global. She earned a Job Performance Coach certification from the Fowler Wainwright Institute. 

Catherine taught college level Business Communication and Employee Readiness courses for 15 years. She has been a professional trainer for more than 25 years. Employees and students tell us her courses changed their lives for the better, and her evaluations consistently rate her as an engaged and motivational speaker. 

Please and Thank you for *RATE & REVIEW* on iTunes, Stitcher, and iHeart Radio – your review might inspire someone else to listen and receive the assistance they need to be more successful in their job!

Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon:

https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude

Relatable Leader Website

To learn more about Catherine’s projects outside of her focus on leadership resources, see her website:

http://www.catherinegoggia.com/

If you know anyone getting ready to start college, or even at a crossroads in life trying to put things back together in a positive way, I encourage you to give them my book, From Average Student to Academic Rock Star! This is my foundational college orientation available on Amazon in paperback. Set up like a workbook with action steps, this information has helped thousands of people get their goals on track. Some readers are purchasing it as a gift, and then deciding to keep it for themselves because of the life lessons addressed in the book.  Check it out on Amazon!

From Average Student to Academic Rock Star!

If you use a technique from the podcast or find any information especially useful, please jump on over to my website at relatableleader.com  to let me know! 

#relatableleader #catherinegoggia

For additional information and tools to support your success, go to my website:

http://www.relatableleader.com/

Advance your job skills: schedule Individual Coaching Sessions with Catherine! 

Connect with me on LinkedIn:

https://www.linkedin.com/in/catherine-goggia-771408ab/

 

May 10, 2016

Listen as my training participants role play 8 techniques for defusing tension: 

1. Thank the person

2. Use empathy 

3. Apologize appropriately without blame

4. Confirm understanding

5. Assure and establish accountability

6. Use selective agreement to build rapport

7. Set limits if needed

8. Close with forward-looking goodwill

I had a great group of about 30 participants in the Managing Difficult Conversations training I facilitated recently. They were good sports about letting me record them for the podcast! 

If you choose to rate the podcast and/or recommend it - THANK YOU!

I appreciate YOU!

I coach supervisors, managers, and front line employees who want to work in their highest potential. As a trainer who trains trainers, I also invite you to subscribe if you are developing your professional training career.

Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Send in your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations.

Get it here!

http://www.relatableleader.com/

My focus is training front line employees, supervisors, and managers so they can reach their highest potential in their careers. I also taught college level Business Communication and Employee Readiness courses for 15 years. Employees and students tell me my courses change their lives for the better, and my evaluations consistently rate me as an engaged and motivational speaker. I decided to produce a podcast in the effort to support a broader audience of people in higher levels of job satisfaction and productivity, as well as encourage people to find jobs for which they are a good fit.

If you know anyone getting ready to start college, or even at a crossroads in life trying to put things back together in a positive way, I encourage you to give them my book, From Average Student to Academic Rock Star! This is my foundational college orientation available on Amazon in paperback. Set up like a workbook with action steps, this information has helped thousands of people get their goals on track. Some readers are purchasing it as a gift, and then deciding to keep it for themselves because of the life lessons addressed in the book.  Check it out on Amazon!

From Average Student to Academic Rock Star!

If you use a technique from the podcast or find any information especially useful, please jump on over to my website at relatableleader.com and you can email me or post your feedback on twitter CatherineGoggia@goggia

For additional information and tools to support your success, go to my website:

http://www.relatableleader.com/

Advance your job skills: schedule Individual Coaching Sessions with Catherine!

Purchase Books, Subscribe to Blog, Stay Connected!   

Join our community on facebook! Like my business page:

https://www.facebook.com/interpersonalevolution/

and join our friends group:

https://www.facebook.com/catherinegoggiabutte